Shipping and Returns

FREE Shipping on orders over $750.

 

Edco Source is "The Easy Way to Buy Bags" due to our selection, service, product availability, and price.

Our customer service team provides support before, during, and after a purchase. If you're unsure of the right item to order for a specific application, call us at 718-788-8108email us, or visit our FAQs.


Shipping Policy


Edco Source ships from warehouses across the country to offer the lowest pricing available. Freight will be prepaid on all stock orders over $750 shipped to one location within the continental United States. We reserve the right to choose the carrier.

Inside, lift gate or residential common carrier deliveries may incur additional delivery costs at the buyer's expense.


Refunds and Exchanges


We're committed to making sure you're completely satisfied with your purchase. Our simple return policy is as follows: 

  • Call us at 718-788-8108 or email customer service to initiate the return or exchange process.
  • Products may be returned, for any reason, for a full refund within 30 days of purchase date. 
  • Following 30 days and up to 90 days, products may be exchanged for another item(s). 
  • After 90 days, return or exchange requests will be evaluated by our customer service team on a case-by-case basis. A restocking fee may apply. 
  • Shipping fees will not be refunded and customer is responsible for shipping costs back to Edco Source.
  • If multiple cartons of a product are ordered, only one open box will be accepted for a return.
  • Edco will pay the shipping costs if the return is a result of our error or a defective product.
 
Talk to us, we're human and we realize challenges happen. We're here to help!